Friday, November 5, 2010

SEVEN RESTAURANT TURN-OFFS!


Sure they have the most delicious meal on the planet, almost everything. That’s why we always bring our family there and even celebrate our precious days inside their usually colorful haven. Be it Jollibee, McDonalds, KFC or the rests, we know that we always put them in our considerations when we need a place to fill our hungry stomach. There are always reasons to visit their space; however there are simple things that they sometimes missed and we never fail to see them, most often, these became their biggest turn-offs. Here is a rundown of turn-offs you don’t want to see in your favorite restaurant:


1. Scary guards and the other person that never smiles. Do we need any explanation for this? Hello? Do you know the five-letter word spelled SMILE?

2. Caution! “Wet floor” signs all over the place and other signage that just go along the way. Sometimes it is no longer the wet floor that you have to watch out for because in some cases, you need to be very careful not to bump on the yellow sign panel itself. And sometimes, they are all over the place that walking through the restaurant gives you an obstacle-course experience.

3. The table is either too high or too low. Interior-designing provides new dressing for our eating-paradise. However when style and function never meet what you will get is a frustrating dining experience. Please double-check if your coffee table is just enough to serve that hot liquid, otherwise, it is our head that will go crazy.

4. Alienating faucets and other small stuff that you need to open. It is very okay that Jollibee, McDonalds and the others are trying to sophisticate their services by providing modern details to their place. But for a simple person like me and the children, going to the toilet might turn-out to be a disaster; having hard time to locate the flush button (or are there still any?) or not finding the light switch. I will not forget my encounter to the gravy-pitcher that doesn’t want to give even a single drop and in one shake it spilled everything on the tray.

5. When the cleaning gets to our eating. We want the place to be clean and tidy for added pleasure in our gastronomic adventure… but we want to make it clear that we don’t want to see how they do it. Aside from the strong smell of the detergent that they use, you don’t want to eat while someone in a uniform is blocking your view outside because he is wiping the glass window. Should it be done right before they serve the first meal of the day?

6. The open door that leads to the kitchen and to the principal’s office. Everything should have been okay until you had a sneak view of the kitchen. Should that kitchen door that leads to the costumer’s area be close all the time?

7. When self-service became too literal. It is true that in some countries you will be requested to clean your table and put your trash in the bin. That could work here in the Philippines too. But that doesn’t mean that we want to eat in the table that we are the one that needs to do the cleaning right before we eat. Yes, you can ask for assistance, but hello, it would be nice and sweet if they have taken a keen eye for this and set the table before you can even sit-down.

It is true that when things look very amazing your eyes will instead look for a single mishap that will complete the perfect look. But it should not stop there, show them that you care and caring means; I am not going to eat here again unless you move that broom out of my chair!


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